Communicating with power online training course tutorials

See How It Works

This online course includes tutorials for:	Time Needed
Elements of Powerful Communication	1 hours
Persuasive Appeals	1 hours
Modes of Persuasion	1 hours
Active Listening	2 hours
Resolving Conflict	2 hours
Negotiation	2 hours
Estimated time needed to complete entire course	22 hours

Receive your login ID to take the training courses online, as many times as you wish, for 1 year. Click here for group orders.

Buy this entire online training course with one easy payment of $37

Benefits

Unlimited access for 1 year
Learn anytime, anywhere
You control the pace
Start & stop wherever you want
No books to read
No software needed
Value Packs include Free online tech support
Double guarantee

100% Money back guarantee
One time payment No monthly fee
Use the course index for review anytime
Answer course questions with at least 70% accuracy and print your own certificates of completion to prove that you have mastered each training course.
Free status reports for company managers

Requirements

All you need is a PC with Windows, the Microsoft Internet Explorer (browser) and an Internet connection.
Note: The online computer training is designed to work only with Internet Explorer. Prices shown are per user.

What You will Learn

Most people's jobs include working with a lot of people who are coworkers from across the company (or even from other companies). Many times, doing your job properly depends upon other people doing the things or having the information you need. How can you persuade, influence, and inform other people in ways that will make things happen? This course will talk about how to spark action and motivation from others, especially ones who are not in a direct line of command with you.

Elements of Powerful Communication

Identify the three basic elements of communication
Use the communication triangle
Define types of communication and points-of-view

Generate a measurable goal statement
Create a detailed portrait of your audience
Analyze your audience

Persuasive Appeals

Describe the three types of persuasive appeals
Construct an emotional, character, or logical appeal

Determine when each appeal type is most appropriate

Modes of Persuasion

Identify key elements of face-to-face and written persuasive communication
Use the LANCC method for persuasive face-to-face communication

List pros and cons of both forms of persuasive communication
Describe different types of persuasive written communication
Compose a persuasive written document

Active Listening

Describe the different ways people listen
Define active listening

Identify and respond to physical barriers and personal filters that impair active listening
Describe the traits and practices of active listening

Resolving Conflict

Differentiate internal and external conflict
Describe common types of external conflict in the workplace
Identify instinctive responses to conflict

Identify strategic responses to conflict
Identify guidelines for developing a conflict resolution process
List the benefits of an established conflict resolution process

Negotiation

Identify ways that negotiation is like a science
Identify ways that negotiation is like a form of art

Identify common traits embodied by assertive negotiators
Identify the steps of the negotiation process

Communicating With Power Join over 1 million people who learn online, with these complete interactive computer training courses.

Communicating With Power
Join over 1 million people who learn online, with these complete interactive computer training courses.