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Cisco Related Series by MindLeaders CIT 642 831
Join over 1 million people who learn
online, with these complete interactive computer training
courses.
Receive your login ID to take the training courses online,
as many times as you wish, for 1 year.
Click
here for group orders.
| Buy this entire
online training course with one easy payment of $67 |
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OR
| Buy the Technical
Pack, and receive this course
plus many more, for only $197
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Benefits |
- Unlimited access for
1 year
- Learn anytime,
anywhere
- You control the pace
- Start & stop
wherever you want
- No books to read
- No software needed
- Value Packs include
Free online tech support
- Double
guarantee
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- 100% Money back
guarantee
- One time payment No
monthly fee
- Use the course index
for review anytime
- Answer course
questions with at least 70% accuracy and print
your own certificates of
completion to prove that you have mastered each training course.
- Free status reports
for company managers
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Requirements |
All you need is a PC with Windows,
the Microsoft Internet Explorer (browser)
and an Internet connection.
Note: The online computer training is designed to
work only with Internet Explorer. Prices shown are per
user. |
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What
You will Learn |
| The Cisco Related Series by MindLeaders CIT 642 831 is designed to help learners prepare for Cisco's Internet Troubleshooting Support Exam (CIT 642 831). This online training course provides a general overview of establishing a baseline, determining an effective troubleshooting strategy, resolving problems at the physical and data link layers, resolving problems at the network layer, and resolving problems at the transport and application layers. |
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Networking Principles and Technologies |
- Describe the responsibilities of each layer of the OSI Reference model and the types of devices found at each layer
- Articulate the steps involved in the Internetwork Troubleshooting model
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- Know and identify different LAN topologies
- Understand different LAN devices in a network
- Understand and apply Ethernet technology
- Describe the capabilities of ATM and its advantages
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TCP/IP |
- Understand ICMP Protocol Commands and the meanings of the characters displayed by the trace command output
- Articulate how and when to use Debug ip commands
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- Use show ip commands and syntaxes
- Describe how to find the valid subnets, valid hosts, and the broadcast address for each subnet
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Windows Troubleshooting |
- Troubleshoot connectivity issues in the network using the commands ping, pathping, and tracert, and using the appropriate syntaxes with each of these commands
- Use the ipconfig and winipcfg commands to add, remove, and troubleshoot Dynamic Host Configuration Protocol (DHCP) information on a hosts interface
- Understand the nslookup command and its modes and syntaxes in order to troubleshoot and resolve DNS query problems
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- Understand the route command, its syntaxes, and its subcommands in order to use them to statically add, change, and remove known routes through the network on the local host
- Use nbtstat and netstat command syntaxes in order to troubleshoot many problems in your network and on the local host
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The Physical and Data Link Layers |
- Describe the show commands that can be used to view the configuration and to monitor and view the statistics of Cisco interfaces
- Articulate the need for Network Monitoring Systems
- Understand what SNMP is and how it works with Network Monitoring Systems
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- Troubleshoot switched connections, switch hardware and software, VTP, ISL, and Spanning Tree Protocol configurations
- Identify switch troubleshooting and configuration software
- Learn which diagnostic tools to apply to VLAN configuration problems
- Troubleshoot inter VLAN routing configurations, trunk links, switches, and routers
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Virtual LANs |
- Differentiate between trunk links and access links
- Use VTP and VTP pruning
- Differentiate between dynamic and static VLAN ports
- Troubleshoot inter VLAN routing configurations
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- Differentiate between internal and external route processing
- Configure VLANs, trunking, VTP, and VTP pruning on a Catalyst switches
- Troubleshoot switched connections
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Serial Links |
- Troubleshoot Frame Relay and X.25 problems
- Troubleshoot serial link problems
- Determine whether serial link problems are hardware or software issues
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- Perform a local or remote loopback test
- Troubleshoot IOS serial link configuration issues
- Use IOS commands that will aid in isolating problems
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Routing Protocols |
- Understand the differences between static and dynamic routing
- Articulate the different types of routing
protocols
- Use IOS commands to troubleshoot routing protocol problems
- Explain the inner workings of Novell IPX
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- Understand and know how to troubleshoot SAP
- Describe how GNS messages work and when they are used
- Configure and troubleshoot IPX access lists
- Understand the advantages and disadvantages of RIP and NLSP
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ISDN |
- How to configure dial on demand routing
- Identify frequent ISDN problems
- Understand and know how to troubleshoot CHAP, dialer mappings, and PPP
- Configure and troubleshoot dialer and access lists
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- Articulate Layer 1 through Layer 3 and the connection process
- Describe q.921 and q.931 signaling
- Use ISDN troubleshooting show and debug commands
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